- Support OS X and Windows customers (for instance programming presents and VPN researching)
- Course of action, regulate, and fix of laborer's PCs
- Approve best demonstrations of office IT security
- Course of action and support of VOIP correspondence and telepresence gear
- Support wired and remote frameworks
- Make documentation for from time to time presented requests
- Asset the board and acquisition
- Elevate to L2/L3 fittingly
- Respond to, and break down, issues through discussions with customers, including issue affirmation, logs, investigate, separation, objectives,
- moreover, follow-up steps; Provide level 1 remote work territory support and perform various activities reliant on SOPs
- Perform customer account the officials works out
- Elevate complex issue to fitting assistance specialists
- At risk for practices relating to the evaluation, examination, and course of action of PC-based programming things
- Examine client programming and crucial framework arrange issues
- Recognize, evaluate and sort out customer issues and grumblings
- May plan customers and chairmen on an obliged premise just as may form getting ready strategy
- Check out on-going planning and departmental headway
- Routine upkeep revives with other IT staff and forte units
- Make all important documentation including standards, game plans and diagrams
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